Automation agents for short-term rentals.

bakun runs the operational layer of your portfolio — the messages, the coordination, the long tail of small decisions — quietly, around the clock.

Book a demo → See how it works
bakun / host inbox / Seaside Loft
Live · 11:47 pm
Mia Chen
RES #2847 · 3 NIGHTS · PARTY OF 4
AIRBNB
11:47 PM
Hi! We just landed and our flight was really delayed. Any chance we could check in around 12:30 tomorrow instead of 3? Also — does the coffee maker take pods or grounds?
BAKUN · 11:47 PM
Glad you landed safely. I checked the schedule — the cleaner finishes at 12:15, so 12:30 works. I've moved your window and sent a fresh door code to this number. The machine takes standard grounds; there's a starter bag in the cabinet above it.
11:49 PM
Amazing, thanks!
What bakun did 4 actions · 2.1s
Check-in window moved
3:00 PM → 12:30 PM · cleaner finishes 12:15
just now
Door code issued
7 2 4 9 · valid tomorrow 12:00–11:00 pm
1s ago
Turnover still on track
Maria · 10:30–12:15 · no reshuffle needed
2s ago
Host digest queued
2 threads handled overnight · 0 need review
3s ago
What it does

Operations, not inboxes.

Most tools in this space move information between tabs. bakun takes the action — reads the context, makes the call, closes the loop. The surface grows with each deployment; this is where we focus today.

01
Guest communication
Messages across every channel, in your voice, at any hour — and the small decisions that come with them.
Inquiries and booking logistics Check-in windows and access codes Local recommendations, late-night questions Edge cases, escalated with context
02
Turnover coordination
Keeping cleanings, check-ins, and the moving parts of a booking in sync — especially when plans change.
Schedules that adapt to reservation shifts Handoffs between cleaners and maintenance Supply runs and stocking reminders Last-minute dispatches when things break
03
Post-stay follow-through
Reviews, feedback loops, and the quiet work of keeping listings healthy over time.
Personalized review replies Post-stay outreach at the right moment Patterns flagged before they hurt ratings Quiet nudges toward the five-star story
Who it's for

Built for every kind of short-term rental.

Not just hotels. bakun is designed for operators running the long tail of hospitality — without a front desk or a full ops team, but with the same guest expectations.

Independent hosts
Small portfolios across one or two platforms. bakun covers the night shift and the long tail of guest messages.
5–50 units
Property managers
Multiple channels, multiple cleaners, shifting reservations. bakun is the ops layer that keeps it coherent.
50–500 units
Serviced apartments
Longer stays, recurring guests, corporate bookings. bakun handles relationship work over weeks and months.
Mid to long stay
Boutique brands
Multi-property hospitality groups that want hotel-grade guest experience without a hotel-sized team.
Brand-led ops
Works with your stack
Hostaway Guesty OwnerRez Hospitable Airbnb VRBO Booking.com Turno Breezeway WhatsApp Slack
Approach

Built with operators, not at them.

bakun is early. We co-build each deployment with a small group of operators — their voice, their edge cases, their feedback shaping the system. If that's the kind of tool you want in your stack, we'd like to talk.

Currently Early partners
Onboarding Hands-on
Cadence Weekly
Book a demo

Let's see if this fits.

Thirty minutes. Bring a listing, an operational headache, or just curiosity. We'll show you the agents on a real guest thread.

  • Thirty minutes, video Enough to show the product, too short for a pitch.
  • Live agent demo On a real guest thread — yours if you'd like, ours if you wouldn't.
  • Deployment sketch Rough shape of what a bakun rollout looks like for your portfolio.
  • Honest conversation We're still small. We'd rather hear what's broken than sell you anything.
Calendar not loading? Email founders@bakun.dev.